John & Judith Analytics Ltd ("JJAnalytics," "we," "our," or "us") is committed to protecting your privacy and the confidentiality of your research data. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, engage our services, or communicate with us.
By using our website or engaging our services, you consent to the practices described in this policy. If you do not agree with this policy, please do not use our services.
1. Information We Collect
Personal Information
When you submit a service request, contact us, or engage our services, we may collect:
- Full name and academic title
- Email address
- Phone number (including WhatsApp)
- Country of residence
- Institution or organisation name
- Academic level and discipline
Research & Project Information
In the course of delivering our services, we may receive:
- Research topics, proposals, and manuscripts
- Research data and datasets (including raw and processed data)
- Institutional guidelines and formatting requirements
- Supervisor feedback and correspondence
- Any supporting documents you choose to share
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and approximate location
- Browser type and operating system
- Pages visited and time spent on the site
- Referring website or source
2. How We Use Your Information
We use the information we collect for the following purposes:
- Service delivery: To understand your project requirements, assign the right specialist, and deliver high-quality research support
- Communication: To respond to your enquiries, provide project updates, and share proposals
- Quality assurance: To verify the originality of work (e.g., Turnitin reports) and ensure compliance with your institutional standards
- Improvement: To improve our services, website experience, and customer support
- Legal compliance: To comply with applicable laws, regulations, and legal processes
We will never use your research data for our own publications, share it with other clients, or repurpose it in any way.
3. Research Confidentiality
We understand the sensitive nature of academic research. Your research data, manuscripts, and project details are treated with the highest level of confidentiality:
- All team members who handle your project are bound by strict confidentiality agreements
- Your research data is never shared with other clients, published, or used for any purpose other than delivering your requested service
- Completed work is delivered exclusively to you and deleted from our active systems upon project completion (subject to our retention policy)
- We do not retain copies of your work for portfolio, marketing, or case study purposes unless you provide explicit written consent
4. Data Protection & Security
We implement appropriate technical and organisational measures to protect your personal information and research data:
- Secure, encrypted communication channels for file transfers
- Access controls limiting data access to authorised team members only
- Regular security reviews and updates to our systems
- Secure cloud storage with industry-standard encryption
While we take every reasonable precaution, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your data to the best of our ability.
6. Third-Party Services
We may use trusted third-party services to support our operations:
- Turnitin: For plagiarism detection and originality verification
- Google Analytics: For website usage analysis
- Cloud storage providers: For secure file storage and transfer
- Email service providers: For communications
These third-party services have their own privacy policies and data handling practices. We only share the minimum information necessary for them to perform their function.
7. Your Rights
In accordance with the Nigeria Data Protection Regulation (NDPR) and, where applicable, the General Data Protection Regulation (GDPR), you have the right to:
- Access: Request a copy of the personal data we hold about you
- Rectification: Request correction of inaccurate or incomplete data
- Erasure: Request deletion of your personal data (subject to legal and contractual obligations)
- Restriction: Request that we restrict the processing of your data in certain circumstances
- Portability: Request a copy of your data in a structured, machine-readable format
- Objection: Object to the processing of your data for certain purposes
To exercise any of these rights, please contact us using the details provided below. We will respond to your request within 30 days.
8. Data Retention
We retain your personal information and project data as follows:
- Active projects: Data is retained throughout the duration of the engagement and for 90 days after final delivery to accommodate any revisions or follow-up queries
- Completed projects: After the 90-day post-delivery period, project files are securely deleted from our active systems unless you request extended retention
- Contact information: Retained for up to 24 months after your last engagement to facilitate future service requests, unless you request earlier deletion
- Website analytics data: Retained in anonymised form for up to 26 months
9. Children's Privacy
Our services are designed for adults, primarily researchers, students, and academic professionals. We do not knowingly collect personal information from individuals under the age of 16. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable laws. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy, wish to exercise your data rights, or have concerns about how we handle your information, please contact us:
John & Judith Analytics Ltd
Email: contact@johnandjudithanalytics.com
Website: johnandjudithanalytics.com